Post Office Travel Money Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Return Policy4.4
- Price & Quality4.3
- Good Value4.5
- Customer Service4.6
Recent Customer Reviews (15)
Yasmin Santos
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Debra Beam
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Bailey Richards
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Adélaïde Chenard
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Paige Holmes
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Peter Sisk
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Susanne Ziegler
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Sabine Kappel
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Grant Jacques
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Sebastian Lloyd
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Post Office Travel Money Pros & Cons
Pros
1
Wide currency range: Offers over 60 currencies in cash and 22 currencies on the Travel Money Card, covering most popular travel destinations.
2
Convenience: Over 11,000 branches nationwide for easy collection; option for home delivery; click and collect service with fast availability for euros and US dollars.
3
Travel Money Card features: Prepaid Mastercard with contactless payments, multi-currency holding, managed via mobile app, accepted globally at over 36 million locations.
4
No foreign transaction fees when spending in supported currencies on the card.
5
Security: Card not linked to bank account, reducing fraud risk; 24/7 support and emergency replacement cards available.
6
Refund guarantee: 100% refund if holiday is cancelled with proof.
7
Competitive rates for large purchases: Better exchange rates offered for larger currency amounts.
8
App management: Easy top-up, freeze, currency swap, and PIN viewing through the app.
CONS
1
Exchange rates: Often criticized for less competitive rates compared to other providers, especially for smaller amounts.
2
Fees: Charges for ATM cash withdrawals vary by currency; commission fees for topping up the card in pounds sterling; monthly maintenance fees apply if card unused for 12 months.
3
Cross-border fees: 3% fee applies when using the card in countries with currencies not supported by the card.
4
Minimum top-up requirement: £50 minimum to load the card.
5
Customer service issues: Mixed reviews with some complaints about card blocking, ID verification problems, and poor handling of disputes.
6
Buy-back rates: Some users report significant losses when selling back unused currency.
7
Card limitations: Some users report unexpected card blocking or restrictions, and the card may not work as expected on multiple trips.
Post Office Travel Money Features and Benefits
Features
Wide currency range
Offers over 60 currencies in cash and 22 currencies on the Travel Money Card, covering most popular travel destinations.
Convenience
Over 11,000 branches nationwide for easy collection; option for home delivery; click and collect service with fast availability for euros and US dollars.
Travel Money Card features
Prepaid Mastercard with contactless payments, multi-currency holding, managed via mobile app, accepted globally at over 36 million locations.
No foreign transaction fees
when spending in supported currencies on the card.
Security
Card not linked to bank account, reducing fraud risk; 24/7 support and emergency replacement cards available.
Refund guarantee
100% refund if holiday is cancelled with proof.
Competitive rates for large purchases
Better exchange rates offered for larger currency amounts.
App management
Easy top-up, freeze, currency swap, and PIN viewing through the app.
Prepaid Mastercard
Load up to 22 currencies for use in over 200 countries, accepted at millions of locations worldwide.
Contactless, Chip & PIN
Secure payments with both contactless and chip & PIN options; compatible with Apple Pay and Google Pay.
Mobile App Management
Top up, freeze/unfreeze, swap currencies, view PIN, and manage the card via the Post Office Travel app.
No Credit Check Required
Not linked to a bank account—enhanced security against fraud or theft.
Order Online or In-Branch
Order currency online for branch collection (euros/US dollars in as little as 2 hours) or home delivery; over 60 currencies available in cash.
100% Refund Guarantee
Full refund if your holiday is cancelled (with proof within 28 days).
Competitive Exchange Rates
Better rates for larger purchases; rates may differ between card and cash.
Secure Spending
Only spend what is loaded—no risk of overdraft fees; card can be blocked if lost/stolen.
Budget Control
Ideal for managing travel expenses and avoiding overspending.
No Fees When Spending Supported Currencies
No charges for purchases in supported currencies; cross-border fee applies only when using unsupported currencies (3%).
Click & Collect
Available for euros and US dollars, with collection possible in as little as 2 hours.
Home Delivery
Free for orders over £500; otherwise, a £4.99 fee applies.